This is a review that everyone needs to read. I spent the better part of a month looking for a truck. I live in Hamilton and over the course of a month i went to dealerships in Hamilton, Vaughan, Scarborough and Kitchener. And in each of these dealerships, the honest and sincere conversation ended within 10 minutes of my arrival and was replaced with "old school" bull. I was really starting to get frustrated and wondering if I was ever going to talk with someone who is honest. And then looking through Cargurus, I came upon what looked like a really good truck. It was located at Gray Automotive Group in Burlington. I made the phone call and spoke with Zal. I asked him if the truck was still available and he said yes and he started to talk a bit about the truck and then asked me some questions about what I was looking for. To be honest I was a little surprised. He was the very first guy that actually took an interest in what I was looking for. We had a great discussion and I made an appointment to come and see the truck. Before I hung up I thanked him for his honesty. Zal told me that this the only way he knew. I took the truck for a drive and he sent a young man whose name is AJ with me. AJ knew this truck inside and out. He answered every one of my questions without hesitation. I came back hopeful that Zal and I would be able to find that "happy ground". And we did. This is a long review but a lot of important points for the buyer to know here. If you are coming to this dealership to look at a vehicle, sit down with Zal and be honest and upfront with him with everything. I am telling you that Zal will very much appreciate your honesty and he will work as hard as he possibly can to put you in the vehicle you desire.
